Who We Are
Maritza Duran started working at the age of 16 as a dental assistant. Her drive, enthusiasm, integrity and high work standards have allowed her to grow in the field and perform every position from dental assistant, front desk, office manager, to regional manager of over 13 locations.
Today, she’s a consultant, body language trainer and speaker to Dental Institutions and small practices. She has helped grow a practice from the ground up as well as re-organize established practices using the top 4 KPI that she has mastered over her 20-year career in dentistry.
“This field has given me so much to be grateful for, that it is my definite purpose and passion to help new dentists start and develop their own successful practices.”
She’ll dot the I’s and cross the t’s, and assist your dental business as if she’s right there in your office. In her free time, she reads a book and loves spending time with her family and friends.
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THE 4 PILLARS OF OPENING AND RUNNING A
PROFITABLE DENTAL PRACTICE
dental insurance selection & fee negotiations
Need to accept insurance in your practice? We have designed a proven 7 step process that allows our clients to leave their associate positions within months from opening to focus on growing their own practices. Our insurance selection, negotiation, and contracting strategy are based on research that can help new practice owners significantly lower their cost of patient acquisition while positioning themselves in the market place and increase profitability.
Hiring the Right People
Your business is as successful as your ability to properly select each team member. We understand just how important and difficult finding good team members can be and have developed a training program to help new dentists learn how to properly recruit, select, interview and hire their team. We provide essential information and documentation to help you streamline the process as well as tools and strategies to avoid excessive turnover and costly hiring mistakes.
PROPER UNDERSTANDING & MANAGEMENT OF YOUR NUMBERS
You probably had and idea but, what if you can learn exactly how many patients you need to see on the month to month basis to achieve that goal? We have invented a tool that helps us accurately determine how many patients you need to break even, manage your KPI’s and make a profit.
Training & Development of Your Team
Our Training Program was designed to develop and prepare an inexperienced person for the role of Front Desk at a startup practice. We cover all areas of customer service, insurance verification, proper software setup and management, billing, compliance, accounts receivables and more. We enhance the customer experience process from the discovery of your practice until the time patients are scheduling their second visit helping you lower the cost of new patient acquisition by creating systems that increase patient retention and internal referrals.